American Airlines is being fined $4.1 million by the Department of Transportation for leaving passengers on the tarmac too long.
The Department of Transportation investigation that followed the carrier from 2018 to 2021, found that American allowed 43 domestic flights to sit on the tarmac for long periods of time without allowing passengers to get off. It’s the largest fine ever issued for tarmac delay violations, which came along with a cease and desist order, according to the DOT. Of the $4.1 million, $2.05 million will be credited to American for compensation provided to passengers on the affected flights.
“This is the latest action in our continued drive to enforce the rights of airline passengers,” said Pete Buttigieg, U.S. Transportation Secretary in a statement. “Whether the issue is extreme tarmac delays or problems getting refunds, DOT will continue to protect consumers and hold airlines accountable.”Of the 43 flights, which impacted 5,821 travelers, the department found none of the exceptions to tarmac delay rule, which include safety and security exceptions.
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