Summer travel season is almost here, and Fort Worth-based AmericanAir is bracing for the rush. We got an exclusive look behind the scenes at their plan to keep your travel plans on schedule.
"We expect a really busy summer," said Julie Rath, American's senior vice president of airport operations."We've been preparing since last year," Rath said.
Heading into summer, Rath says American has been hiring across all of its working groups. She says American has 1,000 more people at Dallas-Fort Worth International Airport alone, which is the airline's largest hub. Rath says it's a process that started months ago so workers would be ready. Technology is also a big part of American's plan to keep flights on schedule. American gave NBC 5 rare access to its Hub Control Center at DFW Airport.
"It looks at all the inputs -- air traffic control, crew resources, when is the weather going to hit. And it tells us how we should operate the airline," Rath said.
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