7 On Your Side has tips to protect your phone from getting taken over by cybercriminals who empty your bank account.
After a T-mobile data breach, customers claim they're paying the price and are being targeted by cybercriminals in a sim card scam. Nina Pineda has more on the story.It marks the eighth time in five years that leaks have occurred in the company's security. Now some customers claim they're paying the price and are being targeted by cybercriminals.
Veronica Burgos and Ivanka Dalangin are both T-Mobile customers who had their bank accounts cleaned out when their phones went offline.Burgos, a teacher, worked three jobs to save that money. She was on a plane, flying home from Disney World with her son, when the fraudulent wire transfer occurred. It allows the scammer to hijack your messages from a different phone and transfer money from bank accounts.
One was a $2,000 charge on her Citi Costco Visa, it was blocked. And a $1,500 Zelle charge was also returned. Because of customer privacy - Citibank couldn't tell 7 On Your Side why some customers are getting refunds and the others are not.
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