3 Strategies to Earn Consumer Trust in Email Marketing

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3 Strategies to Earn Consumer Trust in Email Marketing
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Email marketing can be generic, but it doesn't have to be.

Some 59% of Americans say they do not know what companies use their personal data for, yet they are to delete cookies on a regular basis and install ad blockers on their devices . Help plug those gaps in understanding by outlining precisely what consumers agree to when they opt into your email list and how their personal information will be used.

Additionally, consider setting up double opt-in on your email list. Under double opt-in, once consumers fill out your on-site opt-in form, they must verify their email address via a confirmation email to complete the registration process. This additional step helps reduce the number of spam accounts on your email list and allows you to segment your audience by interest level.

Ultimately, email is a private forum, so you can usually get away with more personal messages than social media. However, if the tone feels “off,” then your personalization efforts might come across as contrived or even creepy. The goal is to use language to create an emotional response — beginning with personalized subject lines, which . Including someone’s first name is always a good start. If you have access to the data, you can also use recent purchases or birthdays.

identify color as a primary reason to buy a product, and different colors can have different effects. Blue is usually considered a trustworthy and professional color, while red often indicates danger or security., which will ensure the emails are accessible to people with diverse preferences and abilities. Relevant, striking images can encourage recipients to digest the content of your email, but any time you use an image, you need to add alt text.

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