Some of them have cut their losses and hired another company to finish the job but others, like Ashley Kennedy, are stuck with a costly hole in their backyards.
Her St. Augustine backyard is full of broken pavers and equipment that was left behind during construction. She said her children keep asking when they can go swimming.
She hired the company in July of 2022 and said, at that time, everything checked out. They’d been in business for several years and Kennedy said they offered a fair price for construction, but crews haven’t been out to work on her property in four months. “Where they got us is they said they needed the 35% down for the tile and the coping and pavers, which we obviously don’t have,” Kennedy said. “We needed to pay them upfront so they could pay the subcontractors, but obviously they haven’t paid the subcontractors, so what did they do with the money?”
Stephens said it’s best to send payment once you see the work is done yourself. Otherwise, you aren’t likely to get a refund unless you file a lawsuit which can be costly.
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