10 years after launch, a look at how NYC’s Citi Bike nearly failed

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10 years after launch, a look at how NYC’s Citi Bike nearly failed
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Sorry if, about a decade ago, you had trouble finding SD cards at B&H. Now you know why. It was Citi Bike's fault.

Make your contribution now and help Gothamist thrive in 2023.Saturday marks 10 years since Citi Bike launched in New York City. The success of the now-ubiquitous blue bikes was not guaranteed when the program kicked off in May 2013.

One day, there was one computer malfunction that allowed every Citi Bike in the city to unlock at once, Quirk said. Crews scrambled to go around collecting every loose bike. Once they decided to try and update the software, they realized there was no way to upgrade the software over a cellular network, Quirk said. So, after difficult-to-translate conversations between the Montreal-based tech company that created the software and the team in New York City, they realized the docks had to be updated manually, using SD cards.

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